0

Your Cart is Empty

Shipping Policy

Shipping and Delivery Policy

At Rahas Studio, we are dedicated to delivering your premium intimates, swimwear, and athleisure safely and efficiently across India.

1. Shipping Options and Costs

We offer free shipping on all orders across India — for both Prepaid and Cash on Delivery (COD) orders. There are no handling charges or hidden fees. All displayed product prices on our store are fully inclusive of GST:

  • Prepaid Orders (Credit/Debit Card, UPI, Net Banking): Free shipping all across India, plus 5% off on orders above ₹499.
  • Cash on Delivery (COD) Orders: Available across India with free shipping and no COD fee.

2. Order Processing and Delivery Timelines

To ensure your order arrives safely, we use trusted national logistics partners. Our delivery timeline is divided into processing time and transit time:

  • Order Handling Time: 1 to 2 business days (Monday to Saturday). This is the time it takes to package and hand your order over to our courier partner.
  • Transit Time: 2 to 5 business days.
  • Total Estimated Delivery Time: 3 to 7 business days from the moment your order is placed.

3. Tracking Your Order

Once your package is handed over to our courier partner, we will automatically send a unique tracking link and identity number to your registered email address and mobile number. You can use this tracking link to check your package's live location and estimated day of delivery in real time.

4. Unsuccessful Delivery Attempts

Our courier partners will attempt to deliver your package up to three (3) times. If you are unavailable during all three attempts, the package will safely be returned to our studio. We will get in touch with you via email or phone to arrange a re-delivery.

5. Damaged Shipments

If your package arrives visibly damaged or tampered with by the courier service, please take a quick photo and contact our support team immediately at support@rahas.in so we can ship a replacement out to you right away.

Customer Support

For any questions regarding your shipment, please reach out to us at:

  • Email: support@rahas.in
  • Phone: +91-9061368797
  • Address: RAHAS STUDIO, 39/2475-B1, SUITE#L30 LR Towers, SJRRA 104, South Janatha Road, Palarivattom, Kochi, Kerala – 682025