Everything about discreet delivery, payment, sizing and returns — answered plainly. If your question isn't here, write to us at support@rahas.in.
No. Your order ships inside a plain courier bag carrying only the shipping label. Nothing on the outside shows what's inside or which category it belongs to. Your Rahas box sits within that bag — it's seen only when you open it yourself.
No. The outer courier bag carries the standard shipping label and nothing else — no product names, no category, no imagery. Whether it's collected at your door, your gate or an office reception, the parcel gives nothing away.
No. We don't place an itemised invoice in the parcel. Your invoice is emailed to you privately. Nothing inside the package lists product names.
“Rahas Studio” — only our business name. No product category, no item names, nothing that reveals what was purchased.
Yes. Plain courier bag outside, no itemised invoice inside, receipt by email only, and a neutral “Rahas Studio” line on your statement. The only person who knows what you ordered is you.
No. There's no open-delivery requirement. Accept the parcel and open it whenever you like, in private.
Yes, across India, with no COD fee. Cash on Delivery is completely free — there are no handling charges. You pay the courier when your parcel arrives.
Yes. Prepaid orders above ₹499 receive 5% off, and shipping is free either way. Paying online also moves your parcel slightly faster, since there's no payment step at delivery.
Credit and debit cards, UPI, net banking and wallets via Razorpay, plus Cash on Delivery across India. All online payments are encrypted, and we never store your card details.
Yes, on every order across India — prepaid and Cash on Delivery alike. No shipping charges, no handling fees, and no minimum order value.
3 to 7 business days. We take 1–2 business days to pack your order and hand it to our courier partner, and transit typically takes 2–5 business days depending on your location.
A tracking link is sent to your registered email and mobile as soon as your parcel leaves our studio. Our couriers attempt delivery three times; if all three are missed, the parcel returns to us and we'll contact you to rearrange.
Measure your under-bust snugly and your bust loosely, keeping the tape level. Step-by-step instructions and every chart are on our Size Guide. Still unsure? WhatsApp your measurements to +91‑9061368797 and we'll tell you which size to order.
Yes. Our Curve & Plus Size collection carries over 300 styles in XXL to 5XL, plus extended band sizes — across bras, panties, nightwear and lingerie sets.
Please use our Size Guide carefully before ordering — we're unable to accept returns for size or fit preference. If we send a different size from the one you ordered, we'll replace it free of charge.
Email support@rahas.in within 7 days with your order number and a photo. We'll arrange a free courier pickup from your address and send a replacement or refund. There are no restocking fees, and return shipping costs you nothing.
For health and hygiene reasons: briefs, panties, swim bottoms, shapewear, bodysuits, hosiery, and adhesive products such as stick-on bras. If any of these arrive with a manufacturing defect, contact us immediately and we'll make it right.
7 to 10 business days once your returned item reaches us and passes inspection. Prepaid orders are refunded to the original payment method. For COD orders, our team will collect your bank or UPI details and transfer the amount.
Still need help? Email support@rahas.in or call +91‑9061368797, Monday to Saturday, 10:00 AM – 6:00 PM IST.